🔄 Return & Cancellation Policy

Trendy Bay Qatar

📦 Return Policy
We prioritize our customers' satisfaction above all. If you are not satisfied with the product you received, you may return it under the following conditions:

A return request must be made within 24 hours of product delivery

The product must be unused and in its original packaging

Products with any damage, scratches, or signs of use will not be accepted for return

Sunglasses, watches, or other accessories can only be returned in case of manufacturing defects

📌 Non-returnable items:

Discounted / Sale items

Personal use products (e.g., cosmetics, hygiene items)

❌ Cancellation Policy

Orders can be cancelled within 24 hours of placing the order

If the order has already been shipped, cancellation is not possible

To cancel an order, you must contact our customer support

If the delivery person arrives at your address, you must pay the delivery charge, even if the order had free delivery

💰 Refund Policy

Refunds will be processed within 5–7 business days after return approval

Refunds will be issued according to your original payment method (Cash / Online Payment)

Delivery charges are non-refundable

🚚 Exchange Policy

We offer exchange facilities (subject to stock availability)

The product must meet all return conditions to be eligible for exchange

Exchange delivery charges may need to be borne by the customer

📞 Contact Us (66494998)

For any return or cancellation requests, please contact us:

🌐 Website: www.trendybayqatar.com

📩 Email: [email protected]

📱 WhatsApp: 66494998